Privacy Policy and Commitment
How we handle, protect, and use your information
Introduction and Scope
This privacy policy explains how sarienquov collects, stores, uses, and protects your personal information in compliance with the laws of Australia, including the Privacy Act 1988 (Cth) and relevant regulations.
We are dedicated to upholding high standards of privacy and ensuring that all data is processed transparently, securely, and only for the purposes outlined in this policy.
What Data We Collect
We may collect information you provide directly and details gathered automatically when you use our website or request our services.
Direct Information Provided
- • Your full name and contact information such as email and phone.
- • Property address details for the purpose of consultations.
- • Any documents or files you submit for analysis.
- • Preferences and communication details shared in requests.
- • Feedback or testimonials you submit voluntarily.
Automatically Collected Data
- • IP address and device information for security and analytics.
- • Browser and operating system details for improved performance.
- • Usage statistics, frequency, and navigation actions.
- • Access times and referral sources for service enhancement.
- • Cookie identifiers and session-related details.
How We Use Data
Collected data is used to process your requests, maintain site security, and provide tailored services.
- • Responding to consultation queries.
- • Personalizing recommendations or report content.
- • Maintaining secure systems and preventing misuse.
- • Internal analytics to improve our offerings.
- • Ensuring compliance with legal and industry standards.
- • Managing ongoing communication with you.
- • Updating you on relevant services if opted in.
Our promise: We do not share, sell, or rent your personal information for marketing purposes with third parties without your consent.
Data Sharing and Transfers
We only disclose your information when required to perform agreed services or by Australian law. Partners are contractually obliged to protect your data.
Third Party Service Providers
Selected providers may support our technical and operational needs but access is restricted to necessary use and subject to confidentiality agreements.
Legal and Regulatory Requirements
Personal data may be disclosed to comply with legal orders or regulatory requests.
Anonymous Analytics and Reports
Aggregated, non-identifiable data is used for performance and insights.
Your Rights and Choices
Australian law gives you certain rights in relation to your personal information, including access, correction, and opt out options.
- • Right to access your personal information held by us.
- • Right to correct any inaccurate or outdated data.
- • Right to request deletion of your data, subject to obligations.
- • Right to request a copy in a standard format.
- • Right to object to certain uses or processing.
- • Right to request we limit use of some data.
To exercise any of your rights, contact us using our website’s contact options or by email.
Security and Data Protection
We use industry-accepted standards and tools to protect your personal data against loss, misuse, or unauthorised access.
Technical Safeguards
- • Encryption of sensitive transmissions and records.
- • Regular vulnerability testing and security updates.
- • Use of secure, access-restricted systems only.
- • Continuous monitoring for suspicious activities.
Organisational Practices
- • Staff data privacy training and awareness.
- • Strict internal protocols for access control.
- • Incident response and reporting procedures.
- • Regular policy and compliance reviews.
Data Retention Policy
We retain your information as needed to fulfil requests, comply with obligations, and support records management requirements.
- • User registration and account setup details.
- • Historical data about property reports requested.
- • Records of correspondence and requests.
- • Payment or invoicing data if applicable.
- • Preferences for communications, if you subscribe.
Data is deleted or de-identified after retention periods unless laws require otherwise.
International Data Transfers
Your personal data is processed in Australia. If shared with overseas processors, we require suitable data protections under law.
- • Transfer only with contractual assurances.
- • Ensure providers meet legal privacy standards.
- • Assess country-specific adequacy rules.
- • Obtain user consent where necessary.
Cookies and Tracking Tools
Our website uses cookies to enhance functionality and analytics. You may control settings via our cookie policy.
Types of Cookies Used
- • Necessary for site operation and security.
- • For analytics and performance insights.
- • Enable setting preferences for users.
- • Aid in providing enhanced features.
Manage cookie consent in your browser or through our settings panel.
Updates to This Policy
We occasionally update our privacy practices. Significant changes will be clearly communicated on our website.
- • Revisions to reflect legal changes.
- • Amendments to add new practices.
- • Updates to clarify language or rights.
- • New data processing details or contacts.
Please check periodically for updated policies.
Contact and Questions
Contact us for privacy, rights, or policy questions at your convenience.
sarienquov
373 Bay Street, Port Melbourne, VIC 3207 Australia
Phone: +61361250321
Email: content@sarienquov.com
Last updated: October 20, 2025
Effective from: October 20, 2025